This is the Cookie Notice ("Cookie Notice") of WOOW and its operating groups, subsidiaries, and divisions (hereafter “WOOW”, “we”, “us”, or “our”). We created this Cookie Notice to explain what cookies are, how we use them, and how you can manage them. Cookies may involve the collection of personal data. For more details on how we collect, use, and protect your personal data, please see our Privacy Policy (or relevant link).
Last update: May 2025
This Cookie Notice applies to your use of our website at www.woowglobal.com, including any of its subpages and mobile versions (hereafter “Website”).
1. Does this Cookie Notice apply to you?
Yes, this Cookie Notice applies to everyone who visits or uses our Website. WOOW uses cookies and similar technologies, such as tracking pixels, tags, beacons, and local storage (collectively referred to as “cookies”) to enhance your experience.
2. What are cookies and who places them?
Cookies are small text files that are stored on your device when you visit a website. They help recognize your device on future visits and store certain information about your preferences or past actions.
Cookies may be placed on your device by us ("first-party cookies") or by third parties such as analytics providers or marketing partners ("third-party cookies").
Note: Cookies placed by third parties are governed by their respective privacy and cookie notices.
3. Why does WOOW use cookies?
We use cookies to:
- ➟Improve your browsing experience on our Website
- ➟Help you track and manage shipments
- ➟Offer personalized promotions and relevant content
- ➟Remember your preferences such as language or login status
- ➟Analyze website traffic and usage for continuous improvement
- ➟Secure our Website and user data
- ➟Enable sharing of content through social media platforms
4. What categories of cookies do we use?
Functional Cookies
Used to provide core services like login, order tracking, and security. These cookies are essential for the Website to function properly.
Analytical Cookies
Help us understand how users interact with our Website. This data allows us to improve site structure, user experience, and content delivery.
Tracking Cookies
Used for advertising purposes and to track your online behavior across platforms. These help deliver ads tailored to your interests and measure the effectiveness of campaigns.
5. How can you disable or delete cookies?
You can manage your cookie preferences via your browser settings. Most browsers allow you to:
- ➟View what cookies are stored
- ➟Delete cookies manually
- ➟Block cookies altogether or only from specific domains
- ➟Set preferences for certain types of cookies
If you disable cookies, some features of our Website—such as shipment tracking or account login—may not function correctly. You may still see ads, but they won’t be customized.
For browser-specific instructions, check the "Help" section of your browser. You can also manage third-party cookie settings via www.youronlinechoices.com.
6. Questions or complaints?
For any inquiries or concerns about cookies or data usage, please contact us:
📧 Email: privacy@woowglobal.com
📞 Hotline: 09649-223322
📱 WhatsApp: 01816-369701
📍 Address: WOOW Headquarters, Dhaka, Bangladesh
7. Updates to this Cookie Notice
WOOW may update this Cookie Notice from time to time to reflect changes in technology, regulations, or our business practices. Any major changes will be communicated on our Website. The latest version will always be available at www.woowglobal.com/cookies (or appropriate URL).