At WOOW, we are committed to providing a smooth and efficient shipping experience from the USA, UK, and Bangladesh. While we handle international shipping and customs clearance with utmost care, home delivery within Bangladesh is fulfilled by trusted third-party courier partners.
📦 Third-Party Delivery Partners
For last-mile delivery to your home or office in Bangladesh, we rely on leading local courier companies, including:
- ➤ Pathao Courier
- ➤ RedX
- ➤ Steadfast Courier
- ➤ Sundarban Courier
These courier services operate independently and are responsible for the final delivery of your parcels once they are handed over by WOOW.
❗ Important Notice on Damaged or Lost Parcels
If your parcel is damaged, delayed, or lost during local delivery by any third-party courier:
- ➤ WOOW will not be held responsible for issues that occur after the parcel is handed over to the courier.
- ➤ Customers must directly contact the respective courier company to file a complaint or claim.
- ➤ All disputes or claims will be resolved according to the courier company’s policies and procedures.
🛡️ Our Responsibility Ends at Handing Over
WOOW ensures that your parcel is:
- ➤ Properly packed and labeled
- ➤ Delivered to your chosen courier partner with tracking confirmation
Once the package is handed over to a courier for home delivery, their terms and conditions apply.
https://pathao.com/terms-of-service-parcel/